Our training programs are sure to inspire, engage and motivate the work force and follow through. The specific day long or two-day training interventions are cost effective and reach out to all the categories of the team. It is not high-sounding management theory but fun filled training that is activity-based learning. Our BQA Accredited training programs devised by Skill Builders Botswana focus on the following areas:
Ways of Working
This course will address critical and important aspects of work ethics required to excel in an organization, build skills in the employees, increase confidence and personal awareness.
Address critical and important aspects of teamwork required to excel in an organization, build collaborative skills in the employees, increase trust and respect amongst team members.
Conflict Resolution and Emotional Intelligence
Is a course that demonstrates to learners’ ways in which to handle conflict in the workplace or an environment with different types of characters and personalities.
Workplace readiness traits describe a number of commonly expected skills that employers seek from most employees. These skills are a set of skills and behaviors that are necessary for any job. They also help employees learn how to interact with supervisors and co-workers. As well as help reinforce the importance of timeliness and build an understanding of how we are perceived by others.
This training will enable all learners to develop key communication skills that will help them excel in their work place and their business and develop excellence at the work place which is the required Unique Selling Points.
It enables learners to develop key skills in the area of customer service because providing exceptional customer service is no longer a benefit; it is a necessity.
Excel is the most powerful tool to manage and analyze various types of data. This course is an introduction to the basics of Microsoft Excel formulas, functions, graphs and formatting data.
Advanced Microsoft Excel
This course teaches learners with basic skills functions of Microsoft Excel tool which will help them to perform complex and large calculations, data processing on the huge amount of data, performing data analysis, better representation of data, etc. Advanced Excel functions allow business organizations to increase their productivity and performance by easily sorting and filtering relevant information and using it for better decision making.